These terms govern your use of The Shift ("the Program") at theshift.energy. The Shift is operated by Marcus Baker, Inc., a Mississippi corporation ("we", "us"). By submitting an intake form, redeeming a code, or purchasing, you agree to them. If you don't agree, please don't enrol or buy.
The Shift is not medical care, psychotherapy, or psychological treatment. It does not diagnose, treat, cure, or prevent any disease, disorder, or condition. It is a wellness and self-improvement offering delivered as personalised guided-audio recordings. Marcus is not acting as your physician, psychologist, psychiatrist, or licensed therapist.
We offer: (a) the eight-session Program, delivered twice weekly per cycle; (b) a one-time Single Session written for one upcoming situation; (c) a Weekly Session subscription, one Single-Session-style recording per week; and (d) free materials such as the free guide. Every recording is built from the information you provide and recorded in Marcus's voice.
If you have a diagnosed medical or mental health condition, are under psychiatric care, or take prescribed medication, use The Shift alongside your provider's care and tell them you are doing so. Never stop or change prescribed treatment because of anything in these recordings.
You must be at least 18 years old. By enrolling or buying you confirm that you are.
Every form includes a safety screening. For the eight-session Program, Marcus reviews every intake personally before enrolment and may decline it at his discretion, including where the Program is not appropriate for your circumstances; if you are declined, you are not charged. For the Single Session and Weekly Session, screening is automatic: if your answers indicate that you are in crisis or having thoughts of self-harm, the request is held, no payment is taken, and you are directed to crisis support. If you tell us this after a Weekly Session subscription has begun, we will not deliver that week's session and will refund that week's charge on request.
The Shift is not appropriate for anyone in crisis. If you are experiencing thoughts of self-harm or suicide, contact emergency services or a crisis line. In the US, call or text 988 (Suicide & Crisis Lifeline).
Guided relaxation and hypnosis-style audio is a widely used approach to self-improvement, but no specific outcome is promised or guaranteed. Results vary by individual, by issue, and by engagement, and depend on factors nobody can predict in advance. Any testimonial or example reflects one person's experience and is not a representation of typical results.
Sessions induce a relaxed, focused state. Never listen while driving, operating machinery, or doing anything that requires your attention. Listen somewhere safe where you can be still and undisturbed. If a session causes significant distress, stop, and contact us before continuing.
Your payment method is collected at intake but not charged until Marcus has reviewed your intake and confirmed you are a fit. Program purchases do not renew. Prepaid packages (the 90-Day Shift and the Year of Shifts) are not cancellable mid-term but remain subject to the guarantee in Section 6. You keep every session delivered to you.
$99, charged once at checkout. It does not renew.
Promotional codes (such as a free Single Session code) are one use per person, have no cash value, cannot be combined with other offers, and may be changed or withdrawn at any time before you use them. If you buy a Single Session and start a Program within 30 days, the $99 is credited against the Program as described in the Refund Policy. The credit applies to the Single Session only, not to Weekly Session charges. Free materials, such as the free guide, are provided as-is for personal use.
Payments are processed by Stripe; we never see or store your full card details.
If you listen to at least 7 of your 8 sessions in a Program cycle, log them using the link in each session email, and tell us at the end of that cycle that nothing has shifted, that cycle is refunded in full. Request it within 14 days of your cycle ending, by email. For prepaid packages, refunds are calculated per completed cycle.
The completion requirement exists because a protocol that wasn't run can't be evaluated, and logging is how completion is measured. Single Sessions and Weekly Sessions are not covered by the guarantee and are governed by the Refund Policy. Beyond the guarantee and the Refund Policy, payments are non-refundable except where required by law.
You keep ownership of everything you write in your intake. You grant us permission to use it solely to create and deliver your sessions and to operate the service as described in the Privacy Policy.
Your recordings are licensed to you for personal use only. You may not share, republish, resell, or distribute them. They are built from your private history and are not intended for anyone else.
Your intake is treated as confidential and used only as described in the Privacy Policy. Because The Shift is not licensed clinical care, legal therapist–client privilege does not apply. If you need legally privileged confidentiality, work with a licensed provider.
The Shift is provided "as is." To the fullest extent permitted by law, Marcus Baker, Inc., its officers, and Marcus personally are not liable for indirect, incidental, or consequential damages. Total liability for any claim will not exceed the amount you paid in the three months preceding it. Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything the law does not permit us to limit. Some places do not allow certain limits, so parts of this section may not apply to you.
We may update these terms; material changes will be emailed to active clients and subscribers, and apply going forward. Service may be suspended or terminated for misuse, non-payment, or where continuing would be inappropriate, with a pro-rata refund of any unused prepaid cycles or, for a Weekly Session subscription, a refund of the current week if its session has not been delivered.
These terms are governed by the laws of the State of Mississippi, United States, without regard to conflict-of-law rules. Before filing any claim, please email us at marcus@theshift.energy and give us 30 days to resolve it; most issues are fixed faster. Any claim that cannot be resolved that way must be brought in the state or federal courts located in Mississippi, except that you may bring a claim in your home jurisdiction where the law of that place gives you that right and does not allow it to be waived.
Questions: marcus@theshift.energy